- 1. One can say that a coach is helping your mental toughness for competition, and the imperious professor is at least preparing you for the vicissitudes of the real world.
- 有人可能说军事教员至少可以训练你在战斗中如何保存生命，专横的教授至少可以为你在现实世界中的变化做准备。
-- 来源 -- About Face 3交互设计精髓
- 2. Any user can see that the software isn’t being considerate or conscientious, that the software isn’t shouldering its part of the burden for helping the user become more effective.
- 任何用户都可以看出这样的软件不体贴，不负责任，这种软件没有分担责任来帮助用户变得更加有效。
-- 来源 -- About Face 3交互设计精髓
- 3. Principles are applied throughout the design process, helping us to translate tasks and requirements that arise from scenarios into formalized structures and behaviors in the interface.
- 原则贯穿设计始终，帮助我们将情境中发生的任务与需求转化为界面的形式结构与行为。
-- 来源 -- About Face 3交互设计精髓
- 4. If you’ve ever learned to ski, you know that a ski instructor who yells at you isn’t helping the situation.
- 想像一下，如果你在学习滑雪，滑雪教练冲你大嚷大叫，这不会有什么好的效果。
-- 来源 -- About Face 3交互设计精髓
- 5. Scenarios compel attention to the use that will be made of the design product. They can describe situations at many levels of detail, for many different purposes, helping to coordinate various aspects of the design project.3
- 场景剧本驱使设计师关注于将促成产品设计的使用，能够以不同的细节程度针对不同的目的来描述情况，从而帮助协调设计方案的各个方面。”
-- 来源 -- About Face 3交互设计精髓
- 6. The value of qualitative studies is not limited to helping support the design process. In our experience, spending the time to understand the user population as human beings can provide valuable business insights that are not revealed through traditional market research.
- 定性研究的价值不仅在于促进设计流程，根据我们的经验，花时间理解具体用户还能够提供传统市场研究所无法发现的宝贵的商业见解。
-- 来源 -- About Face 3交互设计精髓
- 7. Rather than helping users understand where they are in the system, help them to understand where they are in their process.
- 与其让使用者知道自己在系统的什么位置，不如让他们知道自己在某个过程中的什么位置。
-- 来源 -- About Face 3交互设计精髓
- 8. But when it comes to helping people do what they want to do, positive feedback is best.
- 但是回到帮助人们做他们想做的事时，正面反馈是最好的。
-- 来源 -- About Face 3交互设计精髓
- 9. The File menu’s name is the result of implementation model thinking about how our operating systems work, the Edit menu is based on a very weak clipboard, and the Help menu is frequently not terribly helpful and often only contains a single item that is actually directly related to helping users.
- “文件”菜单这种名字是思考操作系统工作方式的实现模型的产物，“编辑”菜单则是基于功能有限的剪贴板；而“帮助”菜单则很少能为困惑的用户提供有帮助的知识和信息。
-- 来源 -- About Face 3交互设计精髓
- 10. In this way, a user can make an unhelpful dialog box stop badgering him, even though the application mistakenly thinks it is helping.
- 用这种方式，即使程序错误地认为自己对用户有帮助，用户也能够让无用的对话框停止骚扰他。
-- 来源 -- About Face 3交互设计精髓
