1. If the application is having trouble creating a connection to a server, don’t put up a dialog box to report it.
如果应用程序没法连接服务器,不要用对话框来报告。

-- 来源 -- About Face 3交互设计精髓

2. We imagine that users are staying out of trouble because our trusty error messages keep them straight, but this is a delusion.
在我们的想像中,用户可以脱离麻烦,因为我们相信错误消息框可以指引他们。

-- 来源 -- About Face 3交互设计精髓

3. The alert shown in Figure 25-4 is an example of how alerts are more trouble than help.
图25-4所示为警告对话框例子,这个警告带来了的是麻烦而不是帮助。

-- 来源 -- About Face 3交互设计精髓

4. Users frequently charge into the cave half prepared, and only start looking for the rope ladder—for Undo—after they have encountered trouble.
用户经常在没有完全准备好的情况下冲进洞穴,只有在遇到麻烦时,才会寻找绳梯——撤销。

-- 来源 -- About Face 3交互设计精髓

5. Many users have trouble visualizing what a 1.2-inch left margin looks like; the Preview control shows them.
很多人都难以想像1.2英寸的左边距到底有多大,这个打印预览的功能很好地将它展现出来。

-- 来源 -- About Face 3交互设计精髓

6. It stops all proceedings in their tracks. Clicking on any other window belonging to the program will only get a user a rude “beep” for his trouble.
这种对话框在其轨道上会停止所有的进度,单击该程序的其他任何窗口,用户都只会听到粗鲁的“嘟嘟”声表示无法反应。

-- 来源 -- About Face 3交互设计精髓

7. What error messages really do is prevent the program from getting into trouble.
但这是一个错觉,错误消息框真正所做的只不过是保护程序不陷入麻烦。

-- 来源 -- About Face 3交互设计精髓

8. When we flip the switch on the copier and it stays coldly silent instead of humming, we know that we’ve got trouble.
当我们打开复印机的开关,它不是发出嗡嗡的声音,而是冰冷的沉默,我们知道出问题了。

-- 来源 -- About Face 3交互设计精髓

9. Although satisfying the users of our products is our goal, the term user causes trouble when applied to specific design problems and contexts.
虽然满足用户是我们的目标,当用户这个术语应用于特定的设计问题和场景时,很容易带来一些问题。

-- 来源 -- About Face 3交互设计精髓

10. Users get into plenty of trouble with our software, regardless of the quantity or quality of the error messages in it.
其实无论错误信息的数量和质量如何,用户在使用软件的过程中都会有大量的麻烦。

-- 来源 -- About Face 3交互设计精髓