1. Instead of software rejecting input, it must work harder to understand and reconcile confusing input.
软件不但不能拒绝输入,而且必须努力理解和调整输入造成的混乱。

-- 来源 -- About Face 3交互设计精髓

2. We understand metaphors intuitively, but what does that really mean?
我们凭直觉理解隐喻,但直觉真正的意思是什么?

-- 来源 -- About Face 3交互设计精髓

3. The result? A product that is easier to understand and more pleasurable to use.
如果说结果,那就是产品会更加容易理解,并且使用起来更愉悦。

-- 来源 -- About Face 3交互设计精髓

4. Rather than trying to understand behaviors and social rituals of an entire culture, the goal is to understand the behaviors and rituals of people interacting with individual products.
目标在于理解人们与个体产品交互时的行为和习惯,而不是理解整个文化的行为和社会礼仪。

-- 来源 -- About Face 3交互设计精髓

5. Users don’t understand Boolean logic.
用户不理解布尔逻辑。

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6. We understand that exploration involves inevitable forays into blind alleys and down dead ends.
我们知道,探索包括不可避免地遇到死胡同和封闭的峡谷。

-- 来源 -- About Face 3交互设计精髓

7. When interviewing customers, you will want to understand:
与顾客访谈时,你想了解如下问题。

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8. Rather than helping users understand where they are in the system, help them to understand where they are in their process.
与其让使用者知道自己在系统的什么位置,不如让他们知道自己在某个过程中的什么位置。

-- 来源 -- About Face 3交互设计精髓

9. We understand the idiom simply because we have learned it and because it is distinctive, not because we understand it or because it makes subliminal connections in our minds.
我们明白习惯用语的意思只是因为已经学过,它很独特。 而不是因为我们理解它的字面意思,或者头脑中下意识地联想到什么。

-- 来源 -- About Face 3交互设计精髓

10. To better understand user motivations, you can employ attitude-oriented questions:
为了更好地理解用户的动机,你可以使用一些面向态度的问题。

-- 来源 -- About Face 3交互设计精髓